1. Vendor Responsibility
For all refunds, returns, and cancellations, customers should directly contact the vendor from whom the purchase was made.
Each vendor may have unique policies, so please review the specific vendor’s terms listed on their profile or product page.
2. Refund Policy
Refund eligibility, processing times, and conditions depend on each vendor’s individual policy.
Vendors may require proof of purchase and other documentation for refunds.
3. Return Policy
Returns are managed by the respective vendor, who may have specific conditions for accepting returned items.
Contact the vendor to understand the eligibility for returns, time frames, and any restocking fees if applicable.
4. Cancellation Policy
Order cancellations should be directed to the relevant vendor. Vendors may have cancellation windows and conditions.
If a cancellation is approved, any refunds will be handled according to the vendor’s policy.
5. Vendor Contact Information
Contact details for each vendor are available on the vendor’s page.
Ensure you retain order confirmations and payment receipts to aid communication with vendors regarding any issues.
6. Dispute Resolution
If an issue cannot be resolved with the vendor directly, our support team may be able to assist in mediating. However, resolution decisions lie with the vendor.